FAQ
1) Do you ship worldwide?
Yes! We ship worldwide.
2) Do you accept returns?
Yes. Simply ship the items back to us within 30 days to get a full refund!
3) I have a question that is not listed here, what should I do?
If you have other questions, feel free to reach out. We are here to help! Just send us an email to support@caraletti.com, and we will be happy to assist you in any way we can.
4) What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted.
5) How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can also track your order directly on our website by logging into your account.
6) What are your shipping rates?
Shipping rates vary based on the destination and the size of your order. You can view detailed shipping costs at checkout before finalizing your purchase.
7) How long does delivery take?
Delivery times vary depending on the destination. Typically, orders are processed within 1-2 business days, and delivery can take 7-10 business days, depending on your location and selected shipping method.
8) Is it safe to shop on your website?
Absolutely! Our website uses SSL technology to ensure that all your personal information, including credit card details, is encrypted and secure.