FAQ

1) Do you ship worldwide?

Yes! We ship worldwide.

2) Do you accept returns?

Yes. Simply ship the items back to us within 30 days to get a full refund!

3) I have a question that is not listed here, what should I do?

If you have other questions, feel free to reach out. We are here to help! Just send us an email to customerservice@caraletti.com, and we will be happy to assist you in any way we can.

4) What payment methods do you accept?

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are secure and encrypted.

5) How can I track my order?

Once your order has been shipped, you will receive an email with tracking information. You can also track your order directly on our website by logging into your account.

6) What are your shipping rates?

Shipping rates vary based on the destination and the size of your order. You can view detailed shipping costs at checkout before finalizing your purchase.

7) How long does delivery take?

Delivery times vary depending on the destination. Tracking information will be made available to you as soon as your order is processed. Please note that approximate shipping times do not include weekends or public holidays:

USA – 2 to 7 business days (tracking system available)

Rest of the world – 5 to 10 business days (tracking system available)

8) Is it safe to shop on your website?

Absolutely! Our website uses SSL technology to ensure that all your personal information, including credit card details, is encrypted and secure.